GC/MS Field Service Engineer

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Location: Any major US metro area

Overview

Shared national travel to support the installation, maintenance, and repair of our client’s state-of-the-art scientific instruments.

Duties Include:

  • On-site installation, maintenance, and repair of high-resolution analytical instruments, including Mass Specs (GC/MS)
  • On-site installation, maintenance, and repair of third-party analytical products e.g. Gas Chromatography (GC) when required
  • Provision of service in accordance to customer’s entitlements
  • Documenting fully each service visit within company CRM
  • Maintaining Outlook Calendar of service visits and travel time
  • Managing escalated service situations through to completion
  • Reporting of field issues to product development and engineering teams as required

Requirements

  • A minimum of 3 years of service, support, of scientific instruments
  • Hand maintenance of GC/MS equipment
  • AA Degree or higher
  • Able to travel, including overnights
  • Excellent interpersonal skills

Application Form