Field Service, Clinical Chemistry, OH/MI/IN

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Are you a hands-on med tech that works on instruments? Do you enjoy tinkering with complex equipment?

Overview:

Our clients provides an extensive and comprehensive line of hematology, hemostasis, and clinical chemistry solutions (including analyzers, reagents and consumables) for use in in-vitro diagnostics. This key role provides on-site service and maintenance of their instrumentation as well as equipment from other OEMs. You will be responsible for the repair of laboratory instrumentation by phone, web and in-person.

Location: Ohio, Michigan, Indiana

Duties Include:

  • Travels to and provides on-site technical assistance to customers experiencing a diagnostic or instrumentation issue. Travel estimate is 30%-50%
  • Responsible for diagnosing, repairing, and validating resolution of each reported product malfunction or technical question received from customers in the designated territory.
  • Responsible for providing initial product user training for customers as determined by current policy and procedures.
  • Records customer complaints or inquiries utilizing Medical work instructions and procedures.
  • Responsible for performing scheduled maintenance and requested services on time. Responsible for completing and submitting to Medical all service-related documentation.
  • Reads and complies with company and departmental procedures that are directly related to this position.

 

Requirements:

  • AA, BS or higher, valid driver license
  • 3 or more years as a Medical Technologist or related technician type role that requires hands-on exposure to clinical equipment.
  • Preferred experience with hematology analyzers.

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Application Form

  • Max. file size: 256 MB.
  • Max. file size: 256 MB.