Field Service, Clinical Chemistry, OH/MI/IN

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Are you a hands-on med tech that works on instruments? Do you enjoy tinkering with complex equipment?


Our clients provides an extensive and comprehensive line of hematology, hemostasis, and clinical chemistry solutions (including analyzers, reagents and consumables) for use in in-vitro diagnostics. This key role provides on-site service and maintenance of their instrumentation as well as equipment from other OEMs. You will be responsible for the repair of laboratory instrumentation by phone, web and in-person.

Location: Ohio, Michigan, Indiana

Duties Include:

  • Travels to and provides on-site technical assistance to customers experiencing a diagnostic or instrumentation issue. Travel estimate is 30%-50%
  • Responsible for diagnosing, repairing, and validating resolution of each reported product malfunction or technical question received from customers in the designated territory.
  • Responsible for providing initial product user training for customers as determined by current policy and procedures.
  • Records customer complaints or inquiries utilizing Medical work instructions and procedures.
  • Responsible for performing scheduled maintenance and requested services on time. Responsible for completing and submitting to Medical all service-related documentation.
  • Reads and complies with company and departmental procedures that are directly related to this position.



  • AA, BS or higher, valid driver license
  • 3 or more years as a Medical Technologist or related technician type role that requires hands-on exposure to clinical equipment.
  • Preferred experience with hematology analyzers.

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Application Form

  • Max. file size: 256 MB.
  • Max. file size: 256 MB.